Thank you for trusting us with your care here at Union. Whether you schedule via our online scheduling platform [Schedule Here], or over the phone with a member of our dedicated front-desk team, we are here to answer any questions you may have regarding your care, your billing/insurance questions or anything else you may need. If you need to cancel your appointment for any reason, we require 24 business hours notice. This means appointments that fall on a Monday will need to be cancelled/rescheduled the Friday before. Any late cancellations/no-show appointments will be subject to a $100.00 fee per our late cancellation policy.
In order to ensure our busy schedules don’t interfere with your ongoing care, we always recommend new patients schedule 3-4 follow-up appointments in addition to your initial evaluation. Once we’ve matched you with the perfect fit therapist, you will receive a confirmation email from our online scheduling platform, FullSlate. Included in this email will be links to all of your necessary paperwork. Please take the time to complete all parts of this paperwork prior to your visit.
For your first appointment, we recommend patients wear comfortable, athletic clothing in which your physical therapist is able to see and feel the treatment area we’ll be addressing in your visit. Union PT is also more than willing to offer you a freshly-laundered loaner pair of shorts or a top for your visit. Additionally, patients should bring with them a bottle of water for after your appointment.